Resources
Emergency Services: 911 Imminent danger to self or others
MH Crisis: 988 Mental Health Crisis Intervention Specialists
Lane County Crisis Line: 541-682-1001 Mobile Crisis Services of Lane County
BlackLine Crisis Line: 800-604-5841 geared toward Black, LGBTQI, Native & Muslim
Lines for Life Youth Line: Call 877-968-8491 Text “teen2teen” to 839863 Chat at
www.oregonyouthline.org – teens available to help from 4-10 PM Pacific Standard time (off-hour calls answered by Lines for Life)
Oregon Problem Gambling: 1-877-MY-LIMIT or text 503-713-6000 OPGR.ORG
Trevor Lifeline: 866-488-7386 (for LGBTQ youth)
Trans Lifeline: 877-565-8860
White Bird: *9am – 5pm M-F 541-687-4000
Crisis Text Line: 741741 (text “HOME” to access services) 24/7 support
Mobile Crisis Services of Lane County (MCS): 541-682-1001 – 24/7, Call or text 988 24/7, 911 operators will route calls to MCS as appropriate
Hourglass Community Crisis Center: 541-505-8426
Western Lane Crisis Response: 541-997-3515 Florence community, including upriver, Mapleton and Swisshome-Deadwood, Call 911 and ask for the crisis response team 24/7
CAHOOTS: 541-726-3714 Springfield ONLY 11 AM – 11 PM
2-1-1 Info: local community resources: or dial 211
211info.org
Al-Anon/Alateen: (541) 265-4365
Alcoholics Anonymous: (541) 342-4113
Narcotics Anonymous: (541) 729-0080
National Alliance on Mental Illness (NAMI):
541-343-7688 (Eugene)
541-902-8308 (Florence)
541-343-7688 (Cottage Grove)
541-343-7688 (Dexter)
The Arc Lane County: 541-343-5256 (serving people with disabilities)
Cascade Behavioral Health: 541-345-2800
Center for Community Counseling: 541-344-0620
Center for Family Development: 541-342-8437
Plaza de Nuestra Comunidad: 541-687-2667*
Child & Family Center, University of Oregon: 541-346-4805
Direction Service Counseling: 541-344-7303 (serving people with disabilities)
Lane County Behavioral Health: 541-682-3608*;
Child & Adolescent Program: 541-682-9889
Laurel Hill Center: (Eugene) 541-485-6340 (Junction City) 541-780-6361
Looking Glass Counseling Program: 541-484-4428
Madrone Mental Health: 541-210-8090 (specializing in eating disorders)
Odyssey Community Counseling:541-741-7107
Options Counseling: 541-687-6983* (Eugene) 541-997-6261 (Florence)
Oregon Community Programs: 541-743-4340
Oregon Family Support Network: 503-363-8068
PeaceHealth Counseling Services: 541-902-6085 (Florence); 541-685-1794 (Eugene)
Riverview Center for Growth: 541-726-1465 (services for youth 17 and under)
South Lane Mental Health: 541-942-3939 (counseling & crisis services for South Lane County)
Eugene Vet Center: 541-465-6918 (for combat veterans)
VA Mental Health: 541-242-0440
Vista Counseling: 541-517-9733
Eugene Veterans Affairs Healthcare Center: 541-242-0440
White Bird Clinic: 541-342-8255
Willamette Family Treatment: 541-343-2993
Youth ERA: 971-334-9295 (Youth Peer Support Specialists)
*Spanish-speaking staff available
American Foundation for Suicide Prevention: ?afsp.org/suicide-loss-resources/
Survivor Outreach Program – peer support for survivors of suicide loss
Jennifer Baker Fund Suicide Bereavement Group (Springfield):
541-747-2087
Free monthly support group for survivors of suicide loss
The Ben Moody Foundation:
541-674-9774
Support Group for Parents who have lost a child by suicide
Why We Build – Stories of Suicide Attempt Survivors in Lane County, OR
Now Matters Now – Online crisis activities and strategies
Cascade Health Solutions Grief Education & Support Groups:
541-228-3083
Free and open to adults living with the loss of a loved one
Grief Support Group:
541-726-4478
Free weekly general bereavement support group at McKenzie Willamette Medical Center
Bereavement Support Group:
458-205-7400
Free general bereavement support groups at Sacred Heart Medical Center
Courageous Kids:
458-205-7474
Loss support groups for youth and their families
Compassionate Friends
541-221-5792
Loss support groups for parents and grandparents
National Council for Behavioral Health
National Institute of Mental Health
National Suicide Prevention Lifeline
Substance Abuse and Mental Health Services Administration
Suicide Prevention Resource Center
The Oregon Alliance to Prevent Suicide
Oregon Health Authority – Injury and Violence Prevention Section
In addition to supporting the social and emotional needs of people at risk of suicide, it is also important to make sure that dangerous items such as firearms, medications and sharp objects are safely locked up or removed from the home. People at-risk of suicide should be involved in any decisions related to home safety if possible. Involving the person at-risk in these decisions communicates respect and empowers them as a participant in their own recovery. The resources below provide information on safe storage options in order from the least to greatest intervention. People interested in learning more about this topic should consult the Means Matter website for more information on why and how to create safe environments.
Gun Locks and Safe Medication Storage
Contact Lane County Behavioral Health to access firearm and medication lockboxes.
Secure Storage
The following firearms dealers in Lane County have indicated they may have options for temporary storage of firearms during a mental health crisis (fees may apply):
Armac Tactical Junction City (541) 223-9624
Mazama Sporting Goods Eugene (541) 357-4419
McCluskey Arms Co. Eugene (541) 357-7947
The Tactical Toolbox Mapleton (541) 268-1974
295 Tactical Springfield (541) 393-6878
Self-Storage Units may be another option for firearm storage. Policies for storing firearms and/or ammunition vary by location. Contact local storage facilities for more information about options.
Extreme Risk Protection Orders
Sometimes, a person cannot participate fully in their own intervention and more needs to be done to ensure their safety and the safety of others. Extreme Risk Protection Orders can be used to remove lethal means from a person’s possession and limit their ability to purchase firearms for up to one year. If you are a family member of someone at imminent risk of suicide and living in Lane County, contact the District Attorney’s Office at 541-682-4261 for more information or to submit an application.